The challenge
An appointment-based business receives booking requests through several disconnected messages.
02 / Connect
Online shops & booking journeys
The details make the difference.
Give customers a clear way to buy, book or request the right service. We plan the catalogue or service structure, mobile journey and connection to the chosen payment or booking platform. The scope follows how your business handles availability, fulfilment and customer questions.
Discuss your projectA view of the possibilities
Illustrative studyGarden care,
planned around your space.
Seasonal care, planting and practical advice for a garden you can enjoy.
Start with the space.
Review the garden, agree the priorities and prepare a plan for the work and ongoing care.
Tell us about the garden and what you would like to change.
Aster is an illustrative business study. Use the annotations to explore the structure; this example does not submit a request.
What we work on
Defined around
your business.
A responsive website with clear service pages, project content and enquiry routes, plus the management it needs after launch.
01
Product or service structure and customer journey
02
Responsive shop or booking interface
03
Connection to the agreed payment or scheduling platform
04
Order or appointment communication
05
Launch checks and team handover
The final scope, formats and review stages are agreed with you before work begins.
02Illustrative application
See where the work helps.
The approach
Create one service page and connect the booking route to the chosen calendar and branded confirmation.
How it helps
Customers know how to book, and the team has a consistent place to manage the appointment.
03Before you decide
Useful questions, answered.
Can you use our existing booking or shop platform?
We review the platform, access and available integrations before recommending what to keep or change.
Are payment fees and subscriptions included?
Platform subscriptions, payment-provider fees and other external costs are identified separately in the proposal.
Do you manage the orders or appointments for us?
The scope defines who handles availability, fulfilment and customer support. Setup, training and ongoing care can be included; daily operation is agreed separately.
A clear working process
Plan the customer journey
Agree the offer, content, next actions and any booking, selling or integration requirements.
Design and build
Develop the responsive experience around the agreed platform and content, with review moments for the important decisions.
Test and hand over
Check representative devices, forms and agreed connections. Explain updates, access and the scope of ongoing care.
Need these services to keep working together?
Explore monthly partnershipYour next step